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More Than Just a Robot

How humanizing robo-advisory can shape the future for retail investors

The saving habits of Belgian households has pushed the financial institutions towards increased efforts in the field of online investment platforms. At the same time, several new technologies have disrupted the way portfolio managers make asset allocation decisions. We believe it will be crucial for banks to steadily apply some of this technological know-how to increase the service offering for their retail clients. At Sia Partners, we propose to our clients a hybrid robo-advisor model that allows banks to stay engaged with their clients and at the same time improve their industry 4.0 capabilities. Directly taking the leap to the robo-advisor 4.0 for the retail investor segment would most likely be nefarious for clients’ trust and engagement. Instead our model allows for a smooth transition.

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